Hosted by BHN editor Eloise Hanson
In partnership with Agilysys
Time: 14:00 – 15:00 GMT
Online | Free to attend
Generic, one-size-fits-all packages are no longer enough. Today’s hotel guests expect and are willing to pay for personalised experiences, yet many hoteliers are constrained by legacy systems that fail to deliver true customisation. This missed opportunity represents a significant revenue gap, with estimates suggesting that poor segmentation and a lack of tailored offerings can cost a boutique hotel up to £20,000 a month.
The webinar will feature insights from industry experts who will explore a future where AI plays a significant role in greater personalisation for guests, including the ability to create truly individual experiences.
You will learn:
- Explore the scale of the missed revenue opportunity in today’s package offering landscape
- Understand the technology and operational challenges for hoteliers
- Gain insight into the developing expectations of today’s hyper-personalised guest
- Learn how new technology can unlock secondary revenue and enhance guest experience
Expert Speakers
To be confirmed soon
Who should attend:
- Hotel owners, investors and developers
- Operators and third-party management companies
- C-suite executives, general managers and senior teams
- Technology providers
- Service providers
If you’re looking for the best no-cost digital content across the hospitality and living sectors, you’re in the right place.
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