Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that Arlo Hotels has adopted Canary’s guest management solutions to enhance service and streamline operations across its portfolio.
Arlo Hotels is a lifestyle brand designed for today’s explorers, with properties in New York, Miami, Chicago, and Washington, D.C., and more on the way. Known for imaginative spaces that blend local experiences with a sense of belonging, Arlo creates hotels that feel like living rooms away from home and workshops away from the office — inspiring guests to relax, connect, and explore.
“Arlo Hotels is raising the standard for lifestyle hospitality with modern, mobile-first guest technology,” said DJ Singh, VP of Global Sales at Canary Technologies. “With Canary, Arlo Hotels streamline arrivals, strengthen guest connections and secure every transaction — creating seamless, personalized stays that reflect the modern guest experience.”
With Canary, Arlo Hotels is streamlining arrivals and check-ins with mobile-first workflows and digital registration that get guests to their rooms faster. AI-powered guest messaging enables instant communication on channels like SMS and WhatsApp, with translations in more than 100 languages, ensuring every guest feels understood and supported. Secure transaction tools protect sensitive guest information and reduce fraud and chargebacks, creating a smoother, more secure experience for both guests and staff.
“At Arlo, we’re all about redefining the guest experience through thoughtful, community-driven hospitality,” said Darren Desilva, VP of IT at Arlo Hotels. “Canary’s platform empowers our team to deliver on that promise — enhancing the journey with intuitive, secure and connected touchpoints that reflect the Arlo spirit.”
About Canary Technologies
Canary Technologies is modernizing the hotel tech stack with its award-winning AI-powered Guest Management Platform. Digitizing guest touchpoints from booking to checkout, Canary’s cutting-edge solutions simplify hotel operations, increase revenue, and elevate the guest experience. Enabling these innovations is Canary AI, the most advanced artificial intelligence model built specifically for hotels.
Trusted by over 20,000 hotels in 100+ countries, Canary powers hospitality at the world’s most renowned brands, including Marriott International, Four Seasons, Choice Hotels, Wyndham Hotels & Resorts, BWH Hotels, and Intercontinental Hotel Group. Recognized as the #1 Guest Experience Platform by HotelTechReport for multiple years, Canary has earned accolades such as Fast Company’s Most Innovative Companies in 2023, the 2024 Deloitte Fast 500, and Business Insider’s 2025 list of Companies Most Likely to Become a Tech Unicorn.
For more information, visit www.canarytechnologies.com.
About Arlo Hotels
Arlo Hotels is an independent, design-forward hotel brand with properties in New York, Miami, Chicago, and Washington, D.C. Focused on creating community-driven experiences, Arlo blends modern design, social spaces, and intuitive hospitality for today’s traveler. Learn more at www.arlohotels.com.
Amanda McDowell
Content Marketing Manager
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