HFTP hosts 50+ Hospitality Tech Professionals at its First CIO Summit EMEA in Barcelona
Hospitality Financial and Technology Professionals (HFTP®) has just successfully hosted its first CIO Summit EMEA last week in Barcelona. The high-level IT executive event hosted 50+ hospitality industry professionals including hoteliers, consultants and vendors for two days, April 24–25 at the Renaissance Barcelona Hotel, to engage in roundtable discussions on the technologies set to have […]
6 mistakes that destroy your hotel guest experience (and how to fix them)
Images by BookBoost It’s no secret that today guests are more demanding than ever and small missteps can quickly lead to disappointment. In this article, we’ll explore examples of bad guest experiences in hotels, what causes them, and how to improve the guest experience in hospitality with practical strategies you can implement right away. Remember: […]
Nirvana Collection opens West Court Retreat in Berkshire
Reading Time: < 1 minute UK: Hotel and wellness provider The Nirvana Collection has opened West Court Retreat, a boutique hotel set within 20 acres of countryside in Berkshire. Housed within a Grade II-listed manor house from the 17th century, West Court Retreat offers a range of accommodation types including 11 suites or deluxe rooms […]
Key Trends Shaping Direct Booking Success
Loyalty programs have evolved far beyond simple points-based systems. Recent research reveals that effective loyalty strategies are becoming increasingly central to hotels’ direct booking success and overall revenue growth. Let’s explore the key trends and insights shaping the future of hotel loyalty programs. The Revenue Impact of Modern Loyalty Programs The numbers speak for themselves. […]