PUBG: Battlegrounds is one of the biggest multiplayer battle royale games of all time, but even some titans of industry can falter from time to time. With the “Could Not Connect” error plaguing many players, here are some effective ways to fix it.
Potential fixes for the PUBG Could Not Connect error
Restart your game
Restarting PUBG should be one of the first fixes you attempt when trying to resolve the Could Not Connect error. A simple restart should refresh the game and give it another shot at connecting to the servers.
Re-add your profile
This is an Xbox-only method. While this error points to an issue with internet connectivity, many other fixes can be attempted, with one of them being deleting and adding your profile back to fix potentially corrupted files.
You can do this by going to System and then Settings, where you’ll see the Account option. Select “Remove accounts,” and delete the profile that is experiencing the PUBG Could Not Connect error, then add it back.
Reboot your router or switch connection
Rebooting your router is a good way to refresh your internet connection. It can help you address stability issues and ensure a smoother online experience. Also, try using a wired connection as opposed to Wi-Fi.
If you think the problem lies with your internet connection, try connecting with a mobile hotspot or a different connection to see if it works.
Restart your PC or Console
Restarting your console or PC is another great way to refresh the machine as well as the game. Try this simple fix before attempting any advanced method.
Disable IPv6
According to PUBG support, disabling IPv6 has been known to fix the PUBG Could Not Connect error for some players. If you’re on console, you’ll have to disable it on your router by navigating to your ISP’s website and turning it off from there.
If you’re playing on PC, follow these steps:
- Go to your PC’s Settings menu.
- Click on Network & Internet.
- Click on “Change adapter options.”
- Identify your network adapter and right-click on it.
- Click on Properties.
- Uncheck the box beside Internet Protocol Version 6 (TCP/IPv6).
Verify your game files
Verifying your PUBG files is an easy way to fix corrupted files or replace missing ones. This can be done on Steam by going to the game’s Properties and clicking on “Verify integrity of game files.”
Reinstall PUBG
A final fix that you can try is reinstalling PUBG. This can be annoying, but it gives the game a do-over, and hopefully solves the issue for you.
Wait for Krafton to fix the error
If nothing works, you’ll have to sit tight and wait for Krafton to fix the issue. Check their social media accounts and the official PUBG Discord server for updates.