- Creating written content (52%)
- Increasing productivity (51%)
- Automating repetitive tasks (40%)
- Analysing large amounts of data (38%)
- Providing customer service (33%)
“AI is already embedded in daily workflows, but ISACA’s poll confirms governance, policy, and risk oversight are significantly lacking,” said Jamie Norton, Board Director, ISACA, in a statement. “Leaders must act now to establish the frameworks, safeguards, and training needed to support responsible AI use.”
Lack of training
Policy isn’t the only area where employers are falling short, as the report found that only 22% of organisations are also providing AI training to all staff, while a bigger 32% said there is no training provided to any employees.
Jason Lau, board director at ISACA, said organisations need to foster a “culture of continuous learning” over AI to ensure that employees are equipped with the expertise to use the technology responsibly and effectively.
Lau further warned that threat actors are already utilising AI to exploit vulnerable organisations.
In fact, previous research from Gartner warned of AI-generated deepfake job applicants that are being used by threat actors to infiltrate organisations.