“They’re automating tasks, experimenting with prompt engineering, and finding new ways to streamline work. But too often, they’re doing this without support or structure from their employers.”
Bril refers to a practice called Shadow IT, where employees utilise IT hardware, software, or services for work without the knowledge or approval of their IT department, according to IBM.
Bret Kinsella, General Manager, Fuel iX™ at TELUS Digital, previously noted that the rise of Shadow AI comes amid the lack of tools provided at work.
“If their company doesn’t provide AI tools, they’ll bring their own, which is problematic,” Kinsella said in a statement.
Learning from Gen Zs
In order to learn from Gen Zs when it comes to AI, Instant Offices advised employers to look at these employees’ AI fluency as an asset.