She said that she loves to keep in touch with her clients even after the loan is completed. This allows her not only to keep up with future lending needs, but also to keep up on their day-to-day life.
“The fun part about it is, last year, I had three clients have babies,” Harris said. “They bought the house, and then they got pregnant. If you’re doing things right, there’s never a client that’s a transaction. They become family, and you become part of their life. So when they need a suggestion for a plumber or an inspector, any of that stuff, they’re calling me.
“Then that gives you an opportunity to check in, check on their rates, check on how things are going, check if you know they’re still in the right loan. So, it’s fun, it’s a lot of fun.”
Dave Krueger of Montana Family Mortgage advocates for setting clear boundaries to maintain a work-life balance and ensure a longer, more sustainable career.https://t.co/OijR0xnLbb
— Mortgage Professional America Magazine (@MPAMagazineUS) August 1, 2025
She said the ability to help people, especially in the current economic climate, brings her tremendous joy.
“You get one phone call from a borrower, and you could lose two or three hours in a day,” she said. “If you were sitting in front of me, I would take my arms and put both hands out as wide as I can. You gather everything as wide as you can up front, and you hit a pinpoint down the road. That is the joy, that is where the passion comes from. That’s when there is an adrenaline rush. I don’t think there are any loan officers who don’t feel that adrenaline and excitement of getting the job done well.”