Anker has issued a voluntary global recall of six of its power bank models due to potential safety risks linked to lithium-ion battery cells. While the company states that the likelihood of malfunction is minimal, the recall is being conducted out of an abundance of caution following internal quality assurance investigations.
The issue stems from a single battery cell supplier, identified during expanded quality control procedures introduced earlier this year. These new protocols include component-level audits and supplier testing, which helped detect a potential defect affecting battery performance and safety.
The most critical case involves the Anker PowerCore 10000 (model A1263), which may pose fire hazards such as melting plastic, smoke, and overheating, according to Anker. Five additional models are being recalled without specific warnings but are included due to potential risk:
- Anker PowerCore 10000 – Model A1263
- Anker Power Bank (10K, 22.5W) – Model A1257
- Anker Power Bank (20,000mAh, 22.5W, Built-In USB-C Cable) – Model A1647
- Anker MagGo Power Bank (10,000mAh, 7.5W) – Model A1652
- Anker Zolo Power Bank (20K, 30W, Built-In USB-C and Lightning Cable) – Model A1681
- Anker Zolo Power Bank (20K, 30W, Built-In USB-C Cable) – Model A1689
To address the issue, Anker is offering affected customers either a replacement or a gift card for use on Anker.com. Users must fill out a form on Anker’s website— a separate links was provided for model A1263 —and mark the device with “recall” and contact information before disposal.
Proper disposal is crucial, as lithium-ion batteries cannot be discarded in regular trash. Users are advised to find a certified battery recycling facility.
Anker has also notified and is working with regulatory authorities worldwide to ensure the recall is compliant with local safety guidelines. Despite the recall, Anker emphasizes its commitment to quality and continued efforts to prevent future issues through improved manufacturing oversight.
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